Privacy Policy
SoulStreamZ Privacy Policy
Effective Date: May 4, 2025
SoulStreamZ respects your privacy and is committed to protecting the personal information you share when visiting our website or engaging with our services. This policy explains how information is collected, used, and protected.
Information We Collect
When you interact with SoulStreamZ, we may collect the following information:
• Personal information such as name, email address, and phone number when submitted through forms or appointment bookings
• Session-related information voluntarily shared to help prepare for scheduled sessions
• Payment information, processed securely through Stripe (SoulStreamZ does not store full payment card details)
• Technical information such as browser type, device type, and website usage through analytics tools
How Your Information Is Used
Information collected may be used to:
• Schedule and deliver services
• Respond to questions or inquiries
• Send updates or newsletters if you choose to receive them
• Improve website functionality and service offerings
• Maintain accurate internal records
Third-Party Services
SoulStreamZ uses trusted third-party services to operate certain aspects of the website and services, including:
• Acuity Scheduling – appointment scheduling
• Zoom – virtual session delivery
• HubSpot – client communication and email management
• Stripe – secure payment processing
• Google Analytics – website performance and traffic analysis
These services may collect or process data according to their own privacy policies.
Data Protection
SoulStreamZ uses industry-standard security measures including encrypted website connections (SSL) and restricted access to stored information to help protect your data.
No method of transmission over the internet can be guaranteed completely secure, but reasonable safeguards are maintained.
Your Privacy Rights
You may request to:
• Access the personal information stored about you
• Correct or update your information
• Request deletion of your information
• Unsubscribe from email communications at any time
Requests can be made by contacting us directly.
Contact
If you have questions about this Privacy Policy or your data, please contact:
Terms & Conditions
Welcome to SoulStreamZ. By accessing or using this website and its services, you agree to the following terms.
Services
SoulStreamZ provides intuitive sessions, energetic guidance, and educational content intended for personal growth and self-reflection. These services are not medical, psychological, or financial advice and should not be used as a substitute for licensed professional care.
Booking & Cancellation
Appointments are scheduled through Acuity Scheduling.
Clients may cancel or reschedule appointments up to 24 hours prior to the scheduled time. Missed appointments or late cancellations may be considered non-refundable unless otherwise agreed.
Payments & Refunds
Payments are processed securely through Stripe.
Due to the time and preparation involved in scheduled sessions, all purchases are considered final unless a specific exception is agreed upon.
Intellectual Property
All content on this website, including written materials, graphics, blog posts, audio, video, and other media, is the property of SoulStreamZ unless otherwise stated.
Content may not be reproduced, distributed, or used without written permission.
Limitation of Liability
By using this website or participating in SoulStreamZ services, you acknowledge that you are responsible for your own decisions and actions.
SoulStreamZ shall not be held liable for any outcomes related to the use of information or services provided.
Disclaimer
All services and information provided by SoulStreamZ are intended for educational, spiritual, and personal development purposes.
SoulStreamZ does not diagnose, treat, or cure medical or psychological conditions.
If you are experiencing a medical or mental health concern, please consult a qualified professional.
Cookie Policy
SoulStreamZ uses cookies and similar technologies to improve website functionality and understand how visitors interact with the site.
What Cookies Are
Cookies are small data files stored on your device when you visit a website. They help websites remember preferences and collect information about how the site is used.
How Cookies Are Used
Cookies may be used to:
• Analyze website traffic through Google Analytics
• Improve site performance and usability
• Remember certain visitor preferences
Managing Cookies
Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website features.
By continuing to use the SoulStreamZ website, you consent to the use of cookies as described in this policy.